Refund policy
The Return Edit
Let’s Find Your Perfect Fit
Thank you for your purchase! We curate our collections with a lot of love, and our highest priority is that you feel beautiful in what you chose. If a piece isn't quite the right fit for your life, we are happy to help you find an alternative or process a return.
Thank you for your purchase! We curate our collections with a lot of love, and our highest priority is that you feel beautiful in what you chose. If a piece isn't quite the right fit for your life, we are happy to help you find an alternative or process a return.
Our Guidelines
We welcome returns and exchanges within 7 days of your package arriving. To be eligible for a return, we simply ask that your items are in their original, pristine condition—unworn, unwashed, and with all tags intact. Please note that because of their unique nature, personalized pieces, gift cards, and final-sale items cannot be returned.
We welcome returns and exchanges within 7 days of your package arriving. To be eligible for a return, we simply ask that your items are in their original, pristine condition—unworn, unwashed, and with all tags intact. Please note that because of their unique nature, personalized pieces, gift cards, and final-sale items cannot be returned.
Shipping & Refunds
As a small boutique, we ask that you cover the return shipping costs. If you prefer, we can email you a pre-paid label and simply deduct the shipping fee from your final refund. Once your return arrives back at our studio, please give us 5 to 7 business days to personally inspect it and process your credit. You can choose a full refund back to your original payment method, or opt for store credit. If you choose an exchange to try a different size or style, your new piece ships completely free.
As a small boutique, we ask that you cover the return shipping costs. If you prefer, we can email you a pre-paid label and simply deduct the shipping fee from your final refund. Once your return arrives back at our studio, please give us 5 to 7 business days to personally inspect it and process your credit. You can choose a full refund back to your original payment method, or opt for store credit. If you choose an exchange to try a different size or style, your new piece ships completely free.
How to Start
Simply send a quick note to hello@elle-rhodes.com with your order number. We will personally guide you through the next steps and take care of everything for you.
Simply send a quick note to hello@elle-rhodes.com with your order number. We will personally guide you through the next steps and take care of everything for you.